Internet access is now essential for work, healthcare, education, and government services – but the monthly cost can be a real burden for households on limited incomes. Several programs offer free or deeply discounted internet service, and major providers offer low-income plans that are often not well advertised.
Lifeline: Federal Discount on Phone or Internet
Lifeline is a federal program administered by the FCC that provides a $9.25/month discount on phone or internet service for qualifying households. You can apply the discount to a home broadband plan or a mobile plan – not both.
You qualify for Lifeline if your household income is at or below 135% of the federal poverty level, or if you participate in a qualifying program such as SNAP, Medicaid, SSI, federal public housing assistance, or Veterans Pension. Apply at lifelinesupport.org or through a participating provider.
Lifeline is available through many carriers including TracFone, Safelink, and regional providers. Some carriers bundle Lifeline with a free smartphone for new enrollees.
Low-Income Broadband Plans From Major Providers
Several major internet providers offer low-cost plans specifically for income-qualifying households. These are typically separate from standard promotional pricing and don’t require contracts:
- Comcast Internet Essentials – $9.95/month for households with a child in the National School Lunch Program, or adults receiving SSI, HUD housing assistance, or other qualifying programs. Includes free installation and modem. (internetessentials.com)
- AT&T Access – $10/month for SNAP or SSI participants in AT&T service areas. (att.com/internet/access)
- Spectrum Internet Assist – Discounted service for households with a student in the National School Lunch Program or seniors receiving SSI. ($24.99/month in most areas)
- Cox Connect2Compete – Low-cost internet for families with school-age children on SNAP. Available in Cox service areas.
Availability varies by location. Call the provider directly or check their website – these programs aren’t always easy to find through normal sales channels.
Free Internet at Libraries and Community Centers
If you don’t need a home connection, public libraries provide free Wi-Fi and computer access during open hours. Most public libraries offer free library cards to residents. Many libraries also offer:
- Free Wi-Fi hotspot lending – borrow a hotspot device to use at home for days or weeks at a time
- Digital literacy classes and computer help for seniors and beginners
- Access to online job boards, government services, and benefits applications
Community centers, senior centers, and some housing developments also offer free Wi-Fi access to residents and visitors.
School Connectivity Programs
The E-Rate program helps schools and libraries provide internet access. If your child’s school participates, they may have resources for students who lack home internet. Contact your school district’s technology office to ask about devices or hotspot lending programs.
Some school districts operate their own low-cost internet programs for families, particularly in underserved areas. Check with your local school district.
State and Local Programs
Some states and municipalities have launched their own broadband assistance programs, particularly following the end of the federal Affordable Connectivity Program in June 2024. Check with your state’s public utilities commission or department of telecommunications for any active programs in your area.
Local nonprofit digital inclusion organizations can also help with devices, internet access, and training. Search “digital inclusion” plus your city or county name to find local resources.
Check What Other Programs You May Qualify For
If you qualify for internet assistance, you may also qualify for other programs – food, utilities, healthcare, and more. A free benefits screener can help you find everything at once.
See what assistance programs you may qualify for.
Use the Benefits Finder tool to check internet help, utility assistance, food programs, and more based on your situation.
Money Instructor does not provide legal or financial advice. This material has been prepared for educational and informational purposes only. Program availability, pricing, and eligibility rules change. Verify current details with the provider or administering agency.