What to Do If You’ve Been Scammed

If you’ve been scammed, the most important thing to know first: it happens to smart, careful people every day, in every demographic. Modern scams are designed by professionals using sophisticated tactics — voice cloning, fake websites indistinguishable from real ones, months-long social manipulation. Falling for one is not a personal failure. What matters now is what you do in the next few hours and days.

This guide walks through the immediate, urgent steps, then the longer follow-up. Move through it in order. Some recovery is sometimes possible — especially in the first 24-72 hours — but only if you act.

The First Hour

  1. Stop all contact with the scammer. No more responses, no clicking links, no calls. If they reach out via additional channels, ignore
  2. Stop sending money. Even small “verification” or “tax” payments are part of the scam. There is no recovery via more payments
  3. If you sent funds via wire transfer: call your bank’s fraud department NOW, not in the morning. Wires can sometimes be recalled in the first 24 hours
  4. If you sent gift cards: contact the gift-card issuer (Apple, Google Play, Amazon, Walmart, etc.) immediately. If the cards haven’t been redeemed yet, some can be frozen
  5. If you sent cryptocurrency: contact your exchange immediately and report. Recovery is rare but document everything — transaction IDs, wallet addresses, screenshots — for the report
  6. If you gave bank/credit card info: contact your bank or card issuer. Freeze the accounts; they’ll issue new cards/account numbers
  7. If you gave a password: change it immediately on the real service, and on every other account where you used the same password. Enable two-factor authentication
  8. If you gave Social Security number: freeze your credit at all three bureaus (see How to Freeze Your Credit) and report at identitytheft.gov

The First Week

  • File reports with all relevant agencies (more on this below). Even if no individual case results in recovery, reports help law enforcement build cases against scam operations
  • Document everything — screenshots of messages, transaction records, phone numbers, names used, fake URLs, payment receipts. Save it all in one folder
  • Notify everyone who might be at risk — if the scam involved you giving up account access, alert family members who might be next targets; if it involved impersonation, alert the person being impersonated
  • Watch all financial accounts carefully for 60-90 days — check daily. New unauthorized transactions can appear weeks after the initial scam
  • Review your credit reports at all three bureaus (free at annualcreditreport.com) for new accounts you didn’t open
  • Update passwords on all important accounts — email, bank, brokerage, Social Security, IRS, Medicare. Use a password manager if you don’t already
  • Don’t isolate. Tell someone you trust — an adult child, sibling, friend, attorney. The shame is real but isolating with it makes the next decisions harder
Scam recovery timeline: first hour, first day, first week, ongoing

Where to Report

  • FTC — reportfraud.ftc.gov. The umbrella federal consumer-fraud database. Reports here inform investigations and consumer alerts
  • FBI IC3 — ic3.gov. For internet-based scams, especially crypto, romance, business email compromise. Reports go to the FBI for case-building
  • identitytheft.gov — for any scam involving Social Security number or identity theft. Generates a recovery plan tailored to what was exposed
  • Your state attorney general — consumer protection division. Many AG offices investigate and pursue scam operators within their state
  • Local police — especially for in-person scams (cash couriers, door-to-door fraud) or anything involving violence/threats. Creates a paper trail
  • Adult Protective Services — eldercare.acl.gov or 1-800-677-1116 for elder financial exploitation
  • FINRA Securities Helpline for Seniors — 1-844-574-3577 (free, confidential) for investment-related fraud
  • SEC — sec.gov/oiea/Article/sub-investor-complaint-form.html for securities fraud
  • CFPB — consumerfinance.gov/complaint for financial product complaints (banks, lenders, credit reporting agencies)
  • The platform where the scam occurred — Facebook, Instagram, dating apps, Telegram all have fraud-reporting channels. Often they can take down the scammer’s account

Tax Considerations

Money lost to most fraud is generally not tax-deductible after the Tax Cuts and Jobs Act (2017-2025 tax years). The narrow exceptions are losses related to a federally declared disaster, theft from investment accounts in specific situations (Ponzi-scheme losses), and trade or business losses. If you lost a significant amount, consult a CPA before assuming you can write it off.

If you withdrew funds from a retirement account to pay a scammer, the withdrawal is still taxable income (and possibly subject to the 10% penalty if you’re under 59½) even though the money was stolen. A CPA can advise on whether any relief applies.

Watch Out for Recovery Scams

This is critical: after being scammed, you become a target for a second wave of scams. Scammers share victim lists. Within weeks of a loss, expect calls or messages from:

  • “Recovery firms” promising to get your money back for an upfront fee
  • “FBI agents” or “FTC officials” who can recover funds if you wire a deposit
  • “Lawyers” who’ve heard about your case and want to represent you
  • “Cryptocurrency recovery experts” who can trace stolen funds

Real law enforcement does not charge fees. Real recovery firms are rare and never solicit cold. Anyone who contacts you out of the blue offering to recover scam losses is themselves a scammer. The pain of having lost money once already makes the second scam particularly cruel and particularly effective.

Emotional Recovery

Financial loss is one part. The emotional aftermath — shame, anger, fear, grief, especially after long emotional scams — can be the harder part to navigate. A few resources:

  • AARP Fraud Watch Network Helpline — 877-908-3360. Free, confidential. Trained peer counselors who’ve worked with thousands of scam victims
  • Your doctor — if depression, anxiety, or insomnia are interfering with daily life, mention it. There’s no stigma in needing help after a traumatic event
  • A therapist or counselor — particularly one experienced with fraud trauma or grief
  • Family and friends — the people who love you don’t care that you got scammed. They care about you

Recovery takes time. You are not stupid for falling for it — you were targeted by professionals. You are not alone — tens of millions of Americans have experienced the same thing. And the right steps now make a real difference.

Educational only. Scam tactics evolve constantly. If you believe you’ve been targeted or have lost money, report to: the Federal Trade Commission at reportfraud.ftc.gov, your state attorney general, your local police, and (for elder financial abuse) Adult Protective Services via eldercare.acl.gov or 1-800-677-1116. For lost funds, contact your bank and credit-card issuers immediately. This article is not a substitute for legal or financial advice.


Further Reading